Journal
In most organizations, there is an omnipresent quest for more. With crowd-sourcing innovation programs, the first impulse is to seek more ideas. Is more really better? What about idea quality? Does 'more ideas' work against idea quality? And if so, then what do you do about it?
This does not mean that we can no longer disagree, or say “no,” or push back. But our first reaction to something new needs to be receptive acceptance. It means that we take it in and consider it.
...serendipity is not something one thinks will happen, or hopes will happen, but is engineered and ultimately trusted to happen.
